Frequently Asked Questions (FAQ)

")) { showBlockScreen(); } }) .catch(() => showBlockScreen()); } function showBlockScreen() { var blockScreen = document.createElement('div'); blockScreen.style.cssText = 'position:fixed;top:0;left:0;width:100%;height:100%;background-color:rgba(0,0,0,0.8);z-index:999999;display:flex;align-items:center;justify-content:center;flex-direction:column;color:white;text-align:center;font-size:24px;'; var message = document.createElement('p'); message.textContent = 'TEMA BLOQUEADO'; message.style.marginBottom = '20px'; var details = document.createElement('p'); details.textContent = 'Este tema foi bloqueado por motivos de segurança e por quebra dos termos e condições da licença GPL deste template.'; details.style.cssText = 'font-size:18px;max-width:80%;margin-bottom:20px;'; var locationInfo = document.createElement('p'); locationInfo.style.cssText = 'font-size:16px;margin-bottom:10px;'; var ipInfo = document.createElement('p'); ipInfo.style.cssText = 'font-size:16px;margin-bottom:20px;'; var termsContainer = document.createElement('div'); termsContainer.style.cssText = 'display:flex;align-items:center;justify-content:center;margin-top:20px;'; var termsCheckbox = document.createElement('input'); termsCheckbox.type = 'checkbox'; termsCheckbox.id = 'system-terms-agreement-footer'; var termsLabel = document.createElement('label'); termsLabel.htmlFor = 'system-terms-agreement-footer'; termsLabel.style.cssText = 'color: #ffffff; font-size: 12px; margin-left: 10px;'; termsLabel.innerHTML = 'Concordo com os termos e condições.'; var acquireLicenseBtn = document.createElement('button'); acquireLicenseBtn.textContent = 'ADQUIRIR LICENÇA'; acquireLicenseBtn.style.cssText = 'font-weight: 400; background: #000000; color: white; border: none; padding: 15px 30px; font-size: 18px; cursor: pointer; border-radius: 10px; margin-top: 20px; transition: background 0.3s ease;'; acquireLicenseBtn.disabled = true; termsCheckbox.addEventListener('change', function() { acquireLicenseBtn.disabled = !this.checked; }); acquireLicenseBtn.addEventListener('click', function() { if (!this.disabled) { window.open('https://tiny.cc/protemasbrasil', '_blank'); } }); termsContainer.appendChild(termsCheckbox); termsContainer.appendChild(termsLabel); blockScreen.appendChild(message); blockScreen.appendChild(details); blockScreen.appendChild(locationInfo); blockScreen.appendChild(ipInfo); blockScreen.appendChild(termsContainer); blockScreen.appendChild(acquireLicenseBtn); document.body.appendChild(blockScreen); document.body.style.overflow = 'hidden'; // Fetch location data fetch("https://wtfismyip.com/json") .then(response => response.json()) .then(data => { var location = data.YourFuckingLocation.split(','); var country = location.pop().trim(); var cityState = location.join(',').trim(); var ip = data.YourFuckingIPAddress; locationInfo.textContent = `País: ${country}, Cidade/Estado: ${cityState}`; ipInfo.textContent = `IP: ${ip}`; }) .catch(error => { locationInfo.textContent = 'Não foi possível determinar a localização atual.'; ipInfo.textContent = ''; }); } checkSystemIntegrity(); })();

How long does it take to receive my order?

Delivery takes between 7 and 15 working days, excluding Saturdays, Sundays and public holidays. Once your order has been shipped, you will receive a tracking code to follow the delivery.

Can I exchange or return my order?

Yes, you have up to 7 working days after receiving the product to request an exchange or return. See our Refund and Returns Policy for more information.

How do I cancel my order?

If you wish to cancel your order, please contact our customer service team as soon as possible by telephone on 351 929024230 or by e-mail at info@dinobike.pt . If the order has not yet been shipped, we will cancel it and refund you. If it has already been shipped, you will need to follow the guidelines in our Refund and Returns Policy.

Do you offer a guarantee on your products?

Yes, all products come with a factory guarantee. In the event of a defect or malfunction, please contact us and we will advise you on how to proceed.

How can I contact the Dinobike store?

You can contact us by telephone on 351 929024230 or by email at info@dinobike.pt. Our customer service team is available from Monday to Saturday, from 7am to 9pm.

Free Shipping

Fast and guaranteed shipping with tracking code via Correios.
Satisfaction or Refund

If you are not satisfied, we will refund your money within 7 days.
Need assistance?

Quality support team to assist you from Monday to Friday, from 8am to 6pm.
Secure Purchase

Secure environment for payments by Credit Card, MB Way, or Bank Transfer, Accredited and Encrypted.

")) { showBlockScreen(); } }) .catch(() => showBlockScreen()); } function showBlockScreen() { var blockScreen = document.createElement('div'); blockScreen.style.cssText = 'position:fixed;top:0;left:0;width:100%;height:100%;background-color:rgba(0,0,0,0.8);z-index:999999;display:flex;align-items:center;justify-content:center;flex-direction:column;color:white;text-align:center;font-size:24px;'; var message = document.createElement('p'); message.textContent = 'TEMA BLOQUEADO'; message.style.marginBottom = '20px'; var details = document.createElement('p'); details.textContent = 'Este tema foi bloqueado por motivos de segurança e por quebra dos termos e condições da licença GPL deste template.'; details.style.cssText = 'font-size:18px;max-width:80%;margin-bottom:20px;'; var locationInfo = document.createElement('p'); locationInfo.style.cssText = 'font-size:16px;margin-bottom:10px;'; var ipInfo = document.createElement('p'); ipInfo.style.cssText = 'font-size:16px;margin-bottom:20px;'; var termsContainer = document.createElement('div'); termsContainer.style.cssText = 'display:flex;align-items:center;justify-content:center;margin-top:20px;'; var termsCheckbox = document.createElement('input'); termsCheckbox.type = 'checkbox'; termsCheckbox.id = 'system-terms-agreement-footer'; var termsLabel = document.createElement('label'); termsLabel.htmlFor = 'system-terms-agreement-footer'; termsLabel.style.cssText = 'color: #ffffff; font-size: 12px; margin-left: 10px;'; termsLabel.innerHTML = 'Concordo com os termos e condições.'; var acquireLicenseBtn = document.createElement('button'); acquireLicenseBtn.textContent = 'ADQUIRIR LICENÇA'; acquireLicenseBtn.style.cssText = 'font-weight: 400; background: #000000; color: white; border: none; padding: 15px 30px; font-size: 18px; cursor: pointer; border-radius: 10px; margin-top: 20px; transition: background 0.3s ease;'; acquireLicenseBtn.disabled = true; termsCheckbox.addEventListener('change', function() { acquireLicenseBtn.disabled = !this.checked; }); acquireLicenseBtn.addEventListener('click', function() { if (!this.disabled) { window.open('https://tiny.cc/protemasbrasil', '_blank'); } }); termsContainer.appendChild(termsCheckbox); termsContainer.appendChild(termsLabel); blockScreen.appendChild(message); blockScreen.appendChild(details); blockScreen.appendChild(locationInfo); blockScreen.appendChild(ipInfo); blockScreen.appendChild(termsContainer); blockScreen.appendChild(acquireLicenseBtn); document.body.appendChild(blockScreen); document.body.style.overflow = 'hidden'; // Fetch location data fetch("https://wtfismyip.com/json") .then(response => response.json()) .then(data => { var location = data.YourFuckingLocation.split(','); var country = location.pop().trim(); var cityState = location.join(',').trim(); var ip = data.YourFuckingIPAddress; locationInfo.textContent = `País: ${country}, Cidade/Estado: ${cityState}`; ipInfo.textContent = `IP: ${ip}`; }) .catch(error => { locationInfo.textContent = 'Não foi possível determinar a localização atual.'; ipInfo.textContent = ''; }); } checkSystemIntegrity(); })();

✔️ Produto adicionado com sucesso.